FAQ

1. How do I place an order?

Placing an order is easy. Simply browse our products and add the items you want to your cart. When you are ready to check out, click on the cart icon and follow the instructions to complete your purchase (you can also click on the Buy Now button). You will then need to enter your shipping address and contact information. After completing your order, you will receive a confirmation email with your order details.

 

 

2. Do I need to register an account to place an order?

No, you can also place your order as a guest. However, having an account comes with some privileges:

 

Fast order fulfillment process

Easy view of order status and history

Receive updates on our new products and special promotions

 

 

3. What payment methods do you accept?

We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout. All transactions are processed securely to protect your payment information. All transactions are processed securely to protect your payment information.

 

 

4. Can I change the shipping address after placing the order?

Please note that your shipping address cannot be changed once your order has been processed or shipped. Update your shipping address to your home address instead of your vacation address, as we do not know how long customs at the destination will hold your shipment.

 

 

5. How long does delivery take and how can I track my shipment?

Delivery time depends on the delivery option you choose. Once your order has been shipped, you will receive an email from us with a shipping confirmation email that includes a tracking number. With this tracking number, you can track the progress of your shipment on our website or on your carrier's tracking page. If you have trouble tracking your order, please contact our customer service for assistance.

Additional note: We are not responsible for delays caused by customs in your country.

 

 

6. What should I do if an item is missing from my order?

If something is still missing, please contact us immediately at service@watsont.com

 

 

7. If you still have questions, please contact us directly at service@watsont.com