Return Policy

Order Cancellations

 

We accept order cancellations before the product has been shipped or manufactured. If your order is canceled, you will receive a full refund. We cannot cancel your order if the product has already been shipped.

 

Returns (if applicable)

 

We accept product returns. Customers are entitled to request a refund within 14 days of receiving the product.

 

Notes

 

Custom-made or personalized items cannot be returned within 14 days.

If the return is caused by the consumer, the consumer must be responsible for the shipping costs. The specific fee will depend on the courier company chosen.

 

If the products received are damaged or incorrect for reasons attributable to us, the consumer is not required to pay the shipping costs for this reason.

 

There are no charges to consumers for returning the product.

 

 

Returns (if applicable)

 

Once your return has been received and inspected, we will send you an email notifying you that it has been received. We will also notify you when your return is approved or rejected. If your refund is approved, it will be processed within a few days and the funds will be automatically transferred to your credit card or original payment method.

 

Late or Unreceived Refunds (if applicable)

 

If you haven't received your refund yet, first check your bank account.

Then contact your credit card company; it may take some time for your refund to be officially posted. Then contact your bank. Often it takes a bit of time for the refund to be posted. If you've done all of this and you still have not received your refund, please contact us at service@watsont.com.

 

Contact our customer service at service@watsont.com for a return address.